SBTS Group helps governments understand and co-ordinate attention to economic organisational, technological issues. Knowledge Management and Customer Management have become a recognized hallmark of successfully integrated enterprises.

The challenge to government organazations parallels that of their commercial counterparts – how to foster peer-to-peer collaboration and knowledge sharing while controlling the traditional tendency towards stove-piped data collection and reporting.

SBTS can help governments understand and coordinate a tention to economic, organizational, cultural and technological issues of e-gov programs. The experienced knowledge management team of experts at SBTS can bring in e-gov strategic projects and a number of action research methodologies.

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